Empowering Your Journey to Fulfillment and Success
Virtual Assistants for
Healthcare Agencies
Professional, HIPAA-aware support staff to help you focus on care — not paperwork.
What We Offer
Save Time.
Reduce Stress.
Serve More Clients.
VirtuCare Center specializes in providing expert virtual assistants to healthcare and caregiving providers. From patient scheduling and documentation to after-hours calls and data entry, we take care of the admin so you can take care of people.
50-60% Cost Savings
No payroll taxes, benefits or office overhead
Healthcare Expertise
Specialized knowledge of medical terminology and HIPAA compliance
Immediate Impact
Reduce administrative burden and
improve patient care from day one
2K+
Clients Consulted
5
Years of Experience
19+
Certifications and Awards
99%
Success for Clients
About Us
Your Partner in Smarter Healthcare Staffing
VirtuCare Center was founded to close the critical staffing and administrative gaps that slow down care delivery in healthcare settings.
Our highly trained virtual assistants are carefully selected for their professionalism, reliability, and background in healthcare operations. Whether you're a doctor, therapist, dentist, or in-home care provider, we offer specialized support to help you run smoother and serve better.
We take on the essential—but time-consuming—tasks that pull you away from patient care: appointment scheduling, insurance verifications, client intake, follow-up calls, and documentation.
From non-medical home care and wound care to mental health and palliative support, VirtuCare Center delivers HIPAA-aware, high-quality virtual assistance tailored to your service model.
Our goal is simple: lift the administrative burden so you can focus on what truly matters—your clients.
Agencies We Service:
In-home healthcare
Mental & behavioral health
Non-medical caregiving
Palliative, wound, and hospice care
Respite and disability support
What Our Virtual Assistants Can Do:
Executive Assistant
Your Right Hand for Operations, Coordination & Communication
Our Executive Assistants are highly skilled professionals who bring order, accuracy, and efficiency to your daily operations. From managing calendars and recruiting support staff to handling billing and payroll, your EA ensures everything runs smoothly behind the scenes—so you can focus on delivering quality care.
Our EAs are trained, tech-savvy, and process-driven—giving you the confidence to delegate, scale, and stay focused on high-impact work.
Scheduling Coordinator
Optimize Your Time with Precision Scheduling
Our dedicated Scheduling Coordinators transform your calendar into a well-oiled system. From coordinating caregiver shifts to booking provider appointments and meetings, we manage every scheduling detail with precision. You stay focused on client care while we ensure every minute of your day is maximized.
Ready to streamline your calendar?
Recruitment Specialist
Build a Stronger Team Without the Hiring Hassle
Our Recruitment Specialists act as your hiring partner—screening candidates, coordinating interviews, and sourcing professionals who align with your care model. We don’t just fill roles—we help you build a dependable, mission-driven team.
Simplify your hiring process today.
Virtual Receptionist
Professional First Impressions That Last
Our Virtual Receptionists answer calls with care and clarity, schedule appointments, resolve inquiries, and escalate concerns as needed. Whether it's technical help or holiday coverage, we ensure every caller feels supported and heard—while you stay focused on the work that matters most.
Available 7 days a week.
After-Hours & On-Call Assistant
Reliable Support When You Need It Most
Never miss a beat after hours. Our On-Call Assistants respond promptly to weekend and emergency calls, manage last-minute call-offs, and coordinate shift coverage without disrupting your workflow. Calm, competent, and always available—your care doesn’t stop, and neither do we.
Dependable backup is just a call away.
Intake Coordinator
Seamless Client Onboarding, Every Time
Our Intake Coordinators manage every step of the referral and onboarding process. From verifying insurance eligibility and completing EHR/EMR entries to conducting welcome calls and managing documentation, we ensure nothing slips through the cracks. Communication with clinicians, referrers, and caregivers stays smooth and organized for consistent, high-quality care.
Ready to improve your intake workflow?
Data Migration Specialist
Secure, Organized, and Error-Free Transitions
Led by a seasoned Software Engineer and supported by a team of IT and project management experts, our Virtual Assistants manage all aspects of data migration—from historical care plans to caregiver credentials and inactive profiles. We ensure your system upgrade or software switch is handled with accuracy, speed, and security.
Let’s plan your smooth migration.
💼 VA vs In-House Recruiter
Cost Savings Calculator
💰 VA Cost (@ $124/day): $3,720.00
🏢 In-House Cost (with payroll, benefits, admin): $9,049.20
🎉 Total Savings: $5,329.20
📊 % Savings: 58.89%
📈 Why Your Savings Increase Over Time
In-house employees cost more than just their base salary. The longer they're employed, the more you pay in:
✔️ Workman’s Comp
✔️ Payroll Taxes
✔️ Benefits
✔️ Paid Leave
✔️ HR & Admin Overhead
Virtual Assistants from VirtuCare are flat-rate, with no hidden costs or surprises. The longer you rely on a VA, the more you save—month after month.
You don’t have to do it all. We’ll match you with the right VA.
Hiring a VirtuCare Center Virtual Assistant can save you 50–65% compared to an in-person employee.
No payroll taxes. No healthcare benefits. No PTO, 401k, or office equipment to cover.
You get a qualified, professional team member—without the overhead or HR headaches.
That’s more support, for less cost.
Part Time
$ 300/Weekly
Perfect for practices that need support without the full-time commitment. Our part-time VAs work 4 hours per day, Monday through Friday, handling key administrative tasks like patient intake, scheduling, insurance verification, and EHR updates.
Flexible, affordable, and trained in healthcare protocols—ideal for growing teams.
Full Time
$ 600/Weekly
Our full-time VAs provide 8 hours of dedicated support per day, Monday through Friday. They seamlessly integrate into your workflow, manage high-volume admin tasks, ensure HIPAA compliance, and free up your in-house team to focus on patient care.
Reliable, healthcare-trained, and ready to deliver immediate impact from day one.
Weekend
$ 300/Weekend
Need coverage when your in-house team is off? Our weekend VAs work 8 hours on Saturday and 8 hours on Sunday, providing seamless support across patient inquiries, appointment scheduling, follow-ups, billing tasks, and more.
Ideal for urgent care, mental health, or home health providers needing consistent weekend support.
Lock in savings and consistent support. Sign your quarterly plan today and keep your operations running smoothly—at a better rate.
Are You Ready...
Is a Healthcare Virtual Assistant Right for Your Practice?
Too much admin. Not enough time. If your team is drowning in scheduling, billing, or patient follow-ups—it’s time to find out if a healthcare-trained Virtual Assistant could be your solution.
Take this 60-second quiz to discover the right level of VA support for your practice—and how much time and money you could save starting this month.
Take This Quiz
TESTIMONIALS
What Client Our Says About Us
Wound Care Clinic
"We were drowning in admin work. Now our VA handles intake, calls, and scheduling so we can focus on patients."
– Jamie L., Wound Care RN
Mental Health Practice Owner
"Before VirtuCare, our admin team was drowning in intake forms and billing issues. Within two weeks, our assigned VA was running smoother than our in-house staff. HIPAA-compliant, proactive, and trained for our EHR system from day one. This isn’t just staffing—it’s peace of mind."
— Dr. Alicia Monroe, Renewed Minds Counseling Group
Home Healthcare Agency Director
"We’ve worked with other VA services, but none delivered like VirtuCare. Their healthcare VAs understand patient scheduling, compliance, and documentation like pros. Turnover dropped, morale improved, and we reclaimed over 25 hours weekly. Best investment we’ve made all year."
-Marcus Tate, Director, CaringBridge
Frequently Asked Questions
What services does VirtuCare Center provide?
At VirtuCare Center, we offer a wide range of virtual assistant services to reduce the workload of care providers. From client intake and scheduling to medical documentation and administrative support, our VAs free you up to focus on client care and agency growth.
What makes your virtual assistant services different from others?
We specialize exclusively in the healthcare and caregiving industry. Every VA is trained with healthcare-specific skills, data security awareness (HIPAA), and a compassionate, professional approach. We don’t just provide help—we provide partnership-level support tailored to your operations.
What are the working hours of your Virtual Assistants?
Our full-time VAs offer up to 40 hours of support per week, aligned with your local time zone and office hours. We can also cover after-hours needs, including weekends and holidays, based on your service agreement.
Are your Virtual Assistants trained for specific industries?
Yes. Our VAs are selected and trained based on the needs of each industry. Whether you're running a home care agency, mental health practice, hospice service, or therapy center—your VA will be familiar with the workflows, language, and documentation required.
How can a virtual assistant benefit my agency?
Our VAs help reduce admin overload, lower staffing costs, and increase efficiency—so you can focus on delivering quality care. Most of our clients report more time for clients, fewer missed calls, and a noticeable drop in burnout within weeks.
How do you select and train your Virtual Assistants?
Every VA is vetted through a multi-step process, including aptitude and professionalism screening, technical assessments, and scenario-based training. Once selected, they’re onboarded with specific training related to healthcare, HIPAA awareness, and your agency’s tools.
How do you ensure the quality of service?
We maintain high standards through regular quality checks, ongoing training, and performance monitoring. Each VA is supported by our internal leadership team to ensure accountability, communication, and consistent results.
How do you manage communication and collaboration with your clients?
We use secure communication platforms and streamlined project management tools to make collaboration easy. Whether you prefer Slack, email, or another method, our systems are designed for real-time updates and clarity.
How do you handle time zone differences?
All of our VAs are scheduled to work in your time zone to ensure seamless day-to-day operations. Whether you're in EST, PST, or CST—your assistant is available when you are.
How is data security and confidentiality handled?
Your privacy is a top priority. We follow strict data security protocols and train all VAs on HIPAA-compliant practices. Every team member signs confidentiality agreements and works within secure systems to protect your data and client information.
What if I’m not satisfied with my current VA?
Your satisfaction matters. If a match isn’t working, we’ll promptly replace your VA and ensure you’re supported by someone better suited to your agency’s needs—no hassle, no delay.
What is the process for getting started?
Book a free strategy call
We assess your workflow and VA needs
You’re matched with a qualified VA
We handle onboarding, training, and launch
You receive ongoing support and performance reviews
© 2025 VirtuCare Center.
All rights reserved.
Empowering healthcare providers with reliable, HIPAA-aware virtual assistant support.
Serving in-home care, mental health, non-medical, and specialized care agencies nationwide.
CONTACT US
We’re available by phone (602) 878-4563
Email: [email protected]
Opening Hours: Monday - Friday 9 to 6 CST
HELP & SUPPORT
Slack
Support Ticket